Summary
It has been reported that some originalXbox Oneconsoles are unable to update to the latest firmware, thereby preventing users from accessing online features such as Xbox Live and games that require internet connectivity. The extent of the issue is not completely known yet, but some reports claim that it could be confined toXbox Oneconsoles running extremely old firmware.
With theXbox 360 marketplace shutting down, fans of the classic consoles were quite disappointed. This essentially meant players would not be able to buy any content for their Xbox 360 through the marketplace, although online multiplayer servers are still accessible. Amid that, it seems some Xbox One users might be in a bit of trouble.

As reported byDigital Foundry, some Xbox One console owners might be in big trouble. Apparently, some launch models of the Xbox One console are unable to update to the latest firmware. None of theXbox One X/S or Xbox Series X/Smodels are suffering from the problem, and it seems to be confined only to the “set-top box” models. So far, there have been scattered reports about Xbox One consoles facing the issue, so it is possible that only a few are affected.
Xbox One Bug Prevents Some Users From Accessing Xbox Live
Some users who are trying to update from an old firmware version seem to be impacted. Apart from the inability to access the latest console features and improvements, it also cripples the console’s ability to connect to Xbox Live. This essentially means players will not be able to play games that require online access or evendigital Xbox One gamesif their console is not set as primary.
Users have tried factory resetting the console as well, and that apparently makes things worse. This is because players will need to connect to the internet to set up their consoles for the first time. When connecting to the internet, the console will attempt to update its software, and that brings players back to square one. This is of particular importance owing to the fact that users often buy old consoles through third-party resellers, which are almost always factory reset. So some of those consoles are rendered unusable for the time being.
As of now, Microsoft has not revealed any information about what caused the issue or released any potential fix. However, considering that the bug appeared out of the blue, it is quite likely that it will be fixed and won’t be a permanent thing. As fans await a fix, this has sparked a debate in the community about theindustry’s growing reliance on online-only functionalities. While physical discs should work fine with the console, the fact that some consoles are rendered useless due to a bug is something fans think makes a compelling case against online-only consoles.
Xbox One
The Microsoft Xbox One is part of the eighth generation of consoles and was crafted by the company to compete against rivals Sony and Nintendo. It directly battled against the PS4, Switch, and Wii-U. It was created after the Xbox 360.